Maintenance Plan

Big On Service Plan

Dirt and neglect are the top causes of heating and cooling system inefficiency and failure. To ensure energy-efficient system operation, it is important to perform routine maintenance. Proper maintenance by a qualified technician is one of the most important steps you can take to prevent future problems. (Source: www.energystar.gov.)

Key Benefits of Regular Maintenance Include:

  • Prolongs equipment efficiency
  • Promotes healthy, clean air
  • Supports lower utility costs
  • Guards against unexpected failures
  • Extends equipment life

100 Percent Satisfaction Guaranteed

  • Our technicians will be professional, in uniform, and qualified to work on your equipment.
  • We will take extraordinary care in your home.
  • We will provide you with a quote for repairs before we start any work.
  • Our technicians will follow a stringent quality assurance task list to ensure a complete and thorough service each and every time.
Program BenefitsBronze
& Ductless
SilverGoldPlatinum
21-Point Inspection (2 Visits Per Year)(1 Visit)(2 Visit)(2 Visit)(2 Visit)
Reminder Service    
Repair Warranty90 Days120 Days1 Year2 Years
Priority Response Time for Service Calls24 HoursSame DaySame Day 
No Overtime    
Preseason Scheduling    
Monthly Payment Option - Credit Card Only    
Inflation Protection - at Time of Sign-Up 1 Year2 Years2 Years
Customer Loyalty Reward Program $25 per year$50 per year 
10% Customer Discount on Repairs    
Dryer Vent Cleaning ($99 Value)    
Quality Assurance Inspection and Cleaning
(Meets ENERGY STARĀ® Recommendations)
    
ACCA National Standard Task List Includes:    
- Blower Wheel Cleaning ($253)    
- Burner Cleaning ($239)    
- Chemically Clean Coils ($253)    
- Condensate Treatments ($20)
(Maintenance materials will be billed for as provided)
    
Annual Fee: (1) Furnace and Air Conditioner or (1) Heat Pump System Monthly Payment Option Is Available With Use of Credit Card Additional Equipment Subject to Additional Charge$195
($16.25/mo)
$300
($25/mo)
$384
($32/mo)
$552
($46/mo)

Customer Loyalty Program Conditions:

  • Customer Loyalty can be used toward the purchase of any qualifying heating and/or air conditioning system, accessories, or repairs to existing equipment.
  • Customer Loyalty cannot be redeemed for cash value (must be enrolled in Gold or Platinum Plan for 1 year to redeem).
  • The client must remain on Protection Plan continuously without lapse to retain purchase accrual (oil furnaces require additional time, and are available for an additional charge of $80 per year to all plans)

Big On Service Plan Sign-Up Form

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