“Jared was very professional. He was a very pleasant person very easy to hold a conversation with He knew what he was doing. He addressed the issue and resolved in a short period of time. There were three things going on at the same time. A thermostat issue a short and a control circuit and low on coolant. He tested the system for leakage and found none. The initial installer may have added the coolant during the winter months. This can make it more difficult to fill to the correct amount”
“Christopher, the service professional, arrived on time, was respectful, considerate, job focused and timely in completing the service. We have used McMurray Heating / Shearer for years and wish every company operated with that same level of integrity and work ethic.”
“Heat and ac maintenance Chris took his time took care of both. I feel he did a good job!!! I recommend heating and air-conditioning!”
“Everything was explained to me step by step. Questions were answered. Would highly recommend”
“Randy was prompt and performed the requested maintenance in a timely manner.”
“Not only fixed the problem in a timely matter. Mike took the time to explain the problem in a way I could understand.”
Signed up again for the Silver service. Chris did the checkup this time and he was friendly and quite professional with everything.
Fortunately for us, the furnace and air conditioner were working fine and just a checkup and cleaning was all that was needed.
I am a repeat customer to Shearer because of Mike! Once again he was excellent! During annual a/c maintenance check, he discovered faulty capacitor. Explained the situation and provided clear estimate (as he always does)! Mike has excellent technical knowledge & skill but he also has strong communication and people skills that build trust/confidence with customers! Shearer will be my go to heating & air company as long as Mike is there! Thank you
“I wanted to Thank Jared for coming out on a Sunday at 11:00 at night to service our AC. He is very professional and has great customer service skills. He knows his job and was able to get us back up and running fast. I truly appreciate his service.”